Helping Loop create robust AI agents.

An established AI company asked our team to design an AI agent experience that will automate routine job related tasks to streamline workflows and reduce time. My role was to work in tandem with the design lead on concepting, UI, and prototyping.

Helping Loop create robust AI agents.

An established AI company asked our team to design an AI agent experience that will automate routine job related tasks to streamline workflows and reduce time. My role was to work in tandem with the design lead on concepting, UI, and prototyping.

Role

Ideation

UI Design

Prototyping

Tools

Figjam

Notion

Figma

Timeline

5 weeks

The Problem

The people that were interviewed are small business owners seeking effective strategies to grow their businesses and improve their ability to hire new employees. They expressed challenges related to limited resources and juggling multiple roles, making it difficult to focus on expanding their companies.

User Interviews

To gain insights into their perspectives on emerging technology, we utilized user research from interviewing 5 managers and executives. We Identified a few main topics to influence our work: staffing, collaboration, workflows, integrations, and cost.

Charting the Journey

As a way to better understand the user journey, we aligned on a few key areas:


  • Role creation

  • Onboarding and offboarding agents

  • Integrations

  • Interaction and collaboration between agents and humans

Wireframes

We explored various platforms, including video, voice, and social media.

Final Deliverables

  • Final High-fidelity Prototype

    Delivered a high-fidelity mobile prototype of the final product


  • Launched POC Test

    Scoped a low effort conversational POC to test with users